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Opentime Requests

  • The award takes place at 1800 HST daily. Awarded according to seniority.

  • Some pairings may still be subject to processing from the previous day's award when requesting opentime between 1800-2000 (approximately depending on processing times).

  • Opentime Swaps: Depending on Reserve Ratios, higher success rates are found with day-for-day requests.

  • Opentime Drops: Possible on months with above-average Reserve ratios- but the lowest success rate of any Opentime request

  • Opentime Pick-Ups: Highest success rate when adding a pairing to your schedule

  • "Waive Days Away From Domicile" checkbox - if your schedule will go below six days off at domicile, make sure you select this checkbox option

  • Language pairing buttons will be inactive if you are not qualified for that particular language.

  • Responses will be more consistent and system generated

  • The prioritization feature is active - you may prioritize any of your requests by clicking on the "Submit or View Requests" link and selecting the priority column.

  • RSV F/As may add a pairing(s) on GDOs,

Segment Drop/Swap Restriction

  • A reminder that Segmented Pairings may not be Dropped or Swapped with Opentime:

Opentime - Add's, Swap's & Drop's


Here are  important Q and A from our Inflight Director concerning swapping with opentime (taken from Robin's Corner)




Hi Robin,
Every time I (and I know I'm not alone in this matter) try to put in a request in the "open time pot" in flica to trade say a 3 day trip on one day for another 3 day trip the day after I ALWAYS receive a denied request with the reasoning being "at or below minimum reserve levels". If there aren't enough reserve f/a's than why are there a lot of bid lines being given out? It's crazy how many people get denied a trip because of this. And if the trip is being switched out for the same amount of days but just on different days shouldn't it be approved still because it seems like every day there isn't enough reserves so it doesn't really matter which day you're trying to swap out for.



Thank you for reaching out to me. This is a complicated topic.  Crew Scheduling is tasked with ensuring there is adequate reserve coverage to protect the daily flight schedule. Adequate reserve coverage is having the number of reserves available each day to cover all flying that is or becomes open, regardless of causes, while minimizing the net expense of reserve guarantee, recall pay, and understaffing pay and also ensuring that the last departures of the day have reserve coverage in the event of irregular operations and or last-minute crew changes. To establish a daily reserve minimum the following factors have to be taken into consideration:

• 10% of the total number of FA’s needed to staff the daily flight schedule
• The contractual number of standbys( we interpret this to mean the incremental number of reserves required to cover erosion in excess of the item mentioned above) and
• The number of FA’s needed to cover any known open flying produced for the PBS award.

These factors are used to help determine the best estimate as to what the desired minimum reserve staffing level should be for that given bid period; noting that erosion through sick or other unplanned absences fluctuates from day to day, month to month, and year to year. Thus the objective is to best forecast where and how much staffing is needed to protect the daily operation. Creating fewer bid lines will not solve this problem as fewer bid lines mean more open time which directly affects the minimum number of reserves, where the greater the open time the higher the required number of reserves.  It is also important to note that Flica(the system that administers trading) will review requests to trade trips on different days and does a comparison of reserve coverage on affected days to make the determination if the request will be approved or denied. If the days being picked-up are already below the required number but the pick-up is improving this number(taking it closer to the required minimum) and the drop( which is also below the required number) is still closer to the minimum number of reserves, the trade will be approved.  While I understand this is likely not the answer you were looking for, I hope this helps to clarify.


Mahalo Robin





Crew Scheduling Memo - Opentime Information (Excerpt from Brad O'Handley's memo dated April 7, 2014)


Swaps with Open Time


All swaps will be processed at the same time as the Open Time award in seniority order. For all swap to requests FLICA will perform 2 analyses:


1) The number reserves available for the day(s) the trip being dropped into Open Time operates.

2) The number of pairings currently in Open Time operating over the period of time as the dropped pairing. If the number of reserves available is above the required number of reserves then the swap will be awarded, if not, then the swap will be denied.


The one exception to this rule is that FLICA has been set to also evaluate the number of reserves available on the day(s) the pairing being picked up. If the number of reserves overall places the Company in a better position then the swap will be approved. For example, let’s assume you are scheduled for a 2 day pairing on the 5th and 6th and are trying to swap this pairing with a 2 day pairing on the 8th and 9th. In analyzing the reserve availability the reserves on the 5thand 6th are at -10 (meaning we have fewer reserves than we require) which would normally result in denial; however, on the 8th and 9th, the days you are picking up, the reserve availability is at -15 subsequently FLICA will approve this request as the overall reserve ability is better.



Drop to Open Time


You will now have the ability to drop pairings directly into Open Time. The process for approvals is identical to that of Swaps with Open Time and will be awarded in seniority order during the daily 18:00 Open Time award. We appreciate your patience as we worked through some of the processes that will hopefully make FLICA a successful and useful tool for you.



Welcome to the Hawaiian Airlines Flight Attendant FLICA Information Website!

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